Terms of service

This website is operated by Nana Dew. Throughout the site, the terms “we,” “us,” and “our” refer to Nana Dew. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced on our website.

If you do not agree to these Terms, please do not use our website or services.

Store Information

Store Name: Nana Dew
Address: 5355 Louise Rd, Cumberland Furnace, TN 37051, United States
Phone: 571-552-6777
Email: support@nanadewlab.com

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or that you have permission from a parent or legal guardian.

You agree not to use our website or products for any illegal or unauthorized purpose, and you must not violate any applicable laws when using our services.

Products and Services

We make every effort to display product descriptions, prices, images, and availability accurately. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to modify, limit, discontinue, or refuse the sale of any product or service at any time.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice.

Payments are processed securely through third-party payment providers. We do not store your full payment card information.

By placing an order, you confirm that all billing and payment information provided is accurate and authorized.

Orders

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or violation of these Terms.

If we cancel or change an order, we may contact you using the email address, phone number, or billing information provided at checkout.

Shipping and Delivery

Shipping costs, delivery times, and available shipping methods are provided at checkout or in our Shipping Policy.

Delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.

Once an order has been shipped, we are not responsible for delays caused by the shipping carrier.

Returns and Refunds

Returns, refunds, and exchanges are handled according to our Return and Refund Policy.

Please review our policy before placing an order. We reserve the right to refuse returns or refunds that do not meet our policy requirements.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in that policy.

Third-Party Links and Services

Our website may include links or services from third parties. We are not responsible for the content, accuracy, policies, or practices of any third-party websites or services.

Your use of third-party links or tools is at your own risk.

Prohibited Uses

You agree not to use our website or services for unlawful, abusive, fraudulent, harmful, or unauthorized purposes.

This includes attempting to interfere with website security, uploading malicious code, submitting false information, infringing intellectual property rights, or collecting personal information from others without permission.

Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available,” unless otherwise stated.

We do not guarantee that the website will be uninterrupted, secure, error-free, or that all products will meet your expectations.

Limitation of Liability

To the fullest extent permitted by law, Nana Dew shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, services, or products.

Indemnification

You agree to indemnify and hold harmless Nana Dew, its owners, employees, partners, suppliers, and service providers from any claims or demands resulting from your violation of these Terms or any applicable law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the State of Tennessee.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time by posting the revised version on our website.

Your continued use of our website after changes are posted means you accept the updated Terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Nana Dew
5355 Louise Rd, Cumberland Furnace, TN 37051, United States
Phone: 571-552-6777
Email: support@nanadewlab.com